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Privacy Policy

Confidentiality and security are two of our primary values and, consequently, we are committed to guaranteeing the privacy of the user at all times and not asking for unnecessary information. Below, we provide you with all the necessary information about our privacy policy in relation to the personal data we request, explaining:

  • Who is responsible for the processing of your data.
  • For what purposes we ask for the data we request from you.
  • What is the legitimacy for the treatment.
  • How long we keep them.
  • To which recipients your data is communicated.
  • What are your rights.

Responsible

Responsible entity name: Cromatic Contract Fabrics S.L
Tax ID: B-65052268

Contact information:
C/ Mercurio, 11 Pol. Ind. Colon II
08228 – Terrassa
Barcelona ES
Phone: +34 621 197 809
info@cromaticfabrics.com

Purposes, legitimacy and conservation of the processing of data sent through:

CONTACT FORM

Purpose: To provide a means for you to contact us and answer your requests for information, as well as to send you communications of our products, services and activities, including by electronic means (Email, SMS , WhatsApp), if you check the acceptance box.

Legitimation: The consent of the user by requesting information from us through our contact form and checking the box to accept the sending of information.

Retention: Once your request has been resolved by means of our form or answered by e-mail, if it has not generated a new treatment, and in case you have accepted to receive commercial mailings, until you request to unsubscribe from them.

SENDING OF E-MAILS

Purpose: To answer your requests for information, respond to your requests and answer your questions or doubts.

Legitimation: The consent of the user by requesting information from us through the e-mail address.

Retention: Once your request is answered by e-mail, if it has not generated a new treatment.

NEWSLETTER SUBSCRIPTION

Purpose: Sending of our commercial newsletter and informative and advertising communications about our products or services that are of interest to you, including by electronic means (Email, SMS, WhatsApp).

Legitimation: The consent of the user by subscribing to our commercial mailings and/or newsletters.

Conservation: Until the interested party revokes consent and requests cancellation of the service.

Obligation to provide us with your personal data and consequences of not doing so

The provision of personal data requires a minimum age of 13 years or, if applicable, sufficient legal capacity to contract.

The personal data requested are necessary to manage your requests and/or provide you with the services you may contract, therefore, if you do not provide them, we will not be able to attend you correctly or provide you with the service you have requested.

Recipients of your data

Your data is confidential and will not be disclosed to third parties, unless it is required to manage the contracted services or there is a legal obligation.

Rights in relation to your personal data

Any person may withdraw their consent at any time, when it has been given for the processing of data. In no case, the withdrawal of this consent conditions the execution of the subscription contract or the relationships previously generated.

You may also exercise the following rights:

  • Request access to your personal data or its rectification when it is inaccurate.
  • Request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • Request limitation of processing in certain circumstances.
  • Request opposition to the processing of your data for reasons related to your particular situation.
  • Request data portability in the cases provided for in the regulations.
  • Other rights recognized in the applicable regulations.

Where and how to apply for your Rights

By writing to the person in charge at the postal or e-mail address (indicated above), indicating the reference “Personal Data”, specifying the right you wish to exercise and with respect to which personal data.

In case of disagreement with the company regarding the processing of your data, you can file a complaint with the Data Protection Authority (Spanish Data Protection Agency, www.agpd.es ).

Cookies

This website only uses technical, customization and analysis cookies, own and third party, which in no case process personal data or capture browsing habits for advertising purposes.

Therefore, when accessing our website, in compliance with Article 22 of the Law of Services of the Information Society, to treat analysis cookies, we have requested your consent for use and ease information of these, which in any case will be installed after a reasonable period of time so that the user has time to decide whether or not to give their consent.

More information about cookies

Security of your personal data

In order to safeguard the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to ensure the security of the personal data provided from alteration, loss, and unauthorized processing or access.

Updating your data

It is important that in order for us to keep your personal data up to date, you inform us whenever there has been any modification, otherwise, we are not responsible for its veracity.

We are not responsible for the privacy policy regarding personal data that you may provide to third parties through links available on our website.

This privacy policy may be modified to adapt them to changes that occur on our website, as well as legislative or jurisprudential changes on personal data that appear, so it requires reading, each time you provide us with your data through this website.
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